Shipping policy

Do you ship worldwide?

Yes! Maison Arie ships worldwide, so you can enjoy our jewelry wherever you are.

How much does shipping cost?

We offer FREE worldwide shipping on all orders.

How long will my order take to arrive?

Delivery times vary depending on your location. Estimated delivery times are:

  • United States: 5–8 business days

  • United Kingdom: 5–8 business days

  • Australia: 5–8 business days

  • Europe: 4–10 business days

  • Canada: 7–10 business days

  • Other international destinations: 7–14 business days

Please note that these are estimated delivery timeframes. Delays caused by customs, local postal services, peak periods, public holidays or circumstances outside our control may occasionally occur.

Can I track my order?

Yes. Once your order has been dispatched, you'll receive a shipping confirmation email with tracking information so you can follow your Maison Arie order on its journey to you.

My order hasn't arrived. What should I do?

If your estimated delivery window has passed and your tracking hasn't provided a recent update, please contact us with your order number and we'll be happy to assist.

Can my order arrive in multiple packages?

In some circumstances, items within the same order may be dispatched separately. If this happens, you may receive more than one tracking number, and your items may arrive at different times.